All online orders are shipped in our timeless white boxes and securely packaged in green interior cardboard shipping boxes.

Unfortunately we're unable to amend your order, such as changing size or adding products, after this time. If your order hasn’t been dispatched, we're still able to amend any personal details, such as your shipping address.Please contact our Customer Care team to confirm.

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Orders are shipped via Secure Carrier with an estimated 2-5 business days for delivery (*delivery times can vary depending on customs clearance). We cannot re-route a package once it has shipped.

Once your order has been dispatched, you will receive a shipment confirmation outlining your order details, delivery details and your consignment reference which you can use to track your order.

We ship to the below countries:Australia, Austria, Belgium, Canada, China, Croatia, Cyprus, Denmark, Fiji, Finland, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Phillipines, Poland, Portugal, Qatar, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and VietnamFor more information, visit our Shipping page or Returns & Exchanges page

Customs duty and tax are not included in our product prices, however are calculated and payable at checkout.Please note, any brokerage fees incurred by local customs upon import is the responsibility of the recipient.

For orders over $500 require a signature upon delivery due to the high value of our orders, our delivery services require signature upon delivery.

If this occurs, you may arrange another delivery attempt or contact DHL directly for other options.